FAQs

Question 1: Is demi-fine jewellery durable?

Answer: Yes, Zaisha’s demi-fine jewellery is crafted with an 18k thick gold plating, ensuring both beauty and durability. It is designed for everyday wear and to withstand the rigours of daily life while retaining its shine and finish.

Question 2: Can I customise my jewellery?

Answer: Absolutely! Zaisha offers the option to customise your jewellery. Whether you're looking for a unique design, personalized engraving, or a specific style, our team will work with you to create a piece that reflects your individual preferences.

Question 3: How do I care for my gold-plated and demi-fine jewellery?

Answer: To maintain the integrity and shine of your gold-plated and demi-fine jewellery, store it in a cool, dry place away from direct sunlight and humidity. Avoid contact with harsh chemicals, perfumes, or lotions, and clean your jewellery gently with a soft cloth to preserve its lustrous appearance.

Question 4: What is the difference between gold-plated and gold-filled jewellery?

Answer: Gold-plated jewellery has a thin layer of gold bonded to a base metal, whereas gold-filled jewellery contains a much thicker layer of gold. While both are beautiful, gold-filled jewellery typically offers more durability and value.

6. Is gold-plated jewellery safe for sensitive skin?

Yes, Zaisha’s gold-plated jewellery is designed to be gentle on the skin. However, if you have extremely sensitive skin, we recommend checking the base metal content to ensure it’s compatible with your skin type. Our pieces are hypoallergenic and safe for most individuals.

Question 6: How long does the gold plating on jewellery last?

Answer: With proper care, the gold plating on Zaisha jewellery can last for a long time. However, it’s important to avoid excessive exposure to moisture, chemicals, and abrasion, which may cause the plating to wear off over time. Regular maintenance and care will help extend its lifespan.

Question 7: Are the materials used in Zaisha jewellery eco-friendly?

Answer: Yes, Zaisha is committed to sustainability. We source materials responsibly and focus on using eco-friendly practices throughout the production process to ensure that our jewellery is both beautiful and kind to the environment.

Question 8: How do I know my jewellery will fit?

Answer: Zaisha provides detailed size guides for rings, bracelets, and other jewellery to ensure the best fit. If you need additional assistance, our customer support team is available to help you find the right size or make necessary adjustments.

10. Can I return or exchange jewellery?

Answer: Yes, Zaisha offers a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange your jewellery within a specific time frame, as per our return policy guidelines.